To make a purchase: Please contact us using the email form on the item you are interested in, or by telephone (see Contact Us at the bottom of the page). If this item is showing a sold tag, it may still be possible to obtain or commission a similar item from the artist.
We will confirm if this piece is still available, and will discuss the payment and delivery arrangements with you.
We can arrange secure packaging, freight and insurance within New Zealand and overseas. We will confirm the total freight cost once the item has been lodged with the freight forwarder. Our freight estimates page lists typical freight costs to locations we have serviced in the past.
We accept: Visa, Mastercard, American Express, eftpos, cash and bank cheques from New Zealand banks, or direct payments to our bank account. We accept personal cheques only if you are known to us personally.
Prices and GST: All our prices are in New Zealand dollars, and include GST, but do not include any freight or insurance. GST can be deducted on request only if items are sent overseas directly from the gallery. The GST amount will vary depending on the item. The currency converter on our web site provides a guide only, and the exchange rates applying at the time of the payment will prevail.
Duties and taxes: Although many countries allow the import of art works duty free, you may be charged import duties, taxes or levies in your own country, and we will not be liable for any such charges that you may incur. These will be your own responsibility.
Returns Policy: AVID Gallery policy is aligned with normal New Zealand retail policy for items purchased from the gallery and returns will only be accepted by exception, such as for items purchased as gifts. AVID Gallery will provide a credit, (no refunds) provided the item is returned in as-sold condition within 10 working days unless, agreed differently at the time of sale. For items couriered to the purchaser, the buyer should contact AVID Gallery within 5 working days of receipt and return the item in the original packaging within a further 5 working days. The buyer is responsible for return courier costs.
To make a purchase: please complete the enquiry form on the item page and include your preferred payment method (bank transfer or credit card) in the "message" section.
We will respond with email confirmation of your purchase price, conditions of freight if any, and our bank account details or credit card payment instructions.
Prices: The price displayed for items in the AVIDmodern Collection includes freight by tracked international courier to the following countries:
Australia (1), Austria, Belgium, Canada, China, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Hong Kong, Ireland, Italy, Japan, Macau, Malaysia, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, UK, USA and Vietnam.
For other countries, price includes delivery by international air (no track and trace available). There may be conditions applied by international carriers to some countries, which we will advise of.
Returns Policy: AVIDmodern's return policy is aligned with international on-line sales practice.
All of our art pieces are made by hand by experienced, established artists. Individual pieces have the hallmarks of hand-made work – for example small bubbles in cast glass, surface marks in ceramic work and surface texture in silver jewellery are normal and desirable; a degree of colour-variation in cast glass and the glazes of ceramic items between items in a series does occur and enhances their artistic quality.
If you feel that the item you purchased is not in the condition described, you must contact us within 7 days of receipt. AVIDmodern will replace the item or provide the buyer with a credit for other purchases. 7 days after receipt of the item the sale is considered to be complete.
To return an item it must be in the same condition as when delivered, complete with original packaging. The buyer is responsible for return courier freight costs.